Terms & Conditions
Last updated: December 2025
Welcome to La Bohème (“we,” “us,” “our”). By accessing or purchasing from bylaboheme.com, you agree to the following Terms & Conditions. Please read them carefully.
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1. General
These Terms govern your use of our website and the purchase of our products, including fragrance oils and nebulizing diffusers. By using our site, you confirm that you are at least the age of majority in your jurisdiction.
We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of any changes.
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2. Products & Use
La Bohème products are designed for ambient fragrance and lifestyle use only.
• Our fragrance oils are not intended for ingestion, topical application, or medical use.
• Nebulizing diffusers should be used only as directed.
• Keep all products out of reach of children and pets.
• Do not use near open flames or heat sources.
We make no medical or therapeutic claims. Our products are not intended to diagnose, treat, cure, or prevent any disease.
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3. Sensitivities & Allergies
Fragrance sensitivity varies by individual.
By purchasing our products, you acknowledge that:
• Reactions may occur due to personal sensitivities or allergies.
• La Bohème is not responsible for adverse reactions resulting from use
• If you have asthma, respiratory conditions, or sensitivities, consult a professional before use.
Discontinue use immediately if irritation occurs.
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4. Orders & Availability
All orders are subject to availability and acceptance.
We reserve the right to:
• Limit quantities
• Refuse or cancel orders at our discretion
• Correct pricing or description errors
If an order is cancelled after payment, a full refund will be issued.
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5. Pricing & Payments
Prices are listed in the currency shown at checkout and are subject to change without notice.
We accept secure payment methods as displayed during checkout. All transactions are processed through encrypted third-party payment providers.
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6. Shipping
Shipping times are estimates and not guaranteed.
La Bohème is not responsible for:
• Delays caused by carriers
• Customs processing
• Incorrect addresses provided by the customer
Risk of loss passes to the customer upon delivery.
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7. Returns & Refunds
Due to the nature of fragrance products:
• Opened or used items are non-returnable
• Returns are accepted only for unused, unopened products within 14 days of delivery
• Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective
Please contact us prior to returning any item.
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8. Intellectual Property
All content on this site, including text, imagery, branding, product names, and design, is the exclusive property of La Bohème.
Unauthorized use, reproduction, or distribution is strictly prohibited.
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9. Limitation of Liability
To the fullest extent permitted by law, La Bohème shall not be liable for:
• Indirect, incidental, or consequential damage
• Misuse of product
• Personal sensitivities or allergic reaction
• Losses arising from use of the website or products
Use of our products is at your own discretion and risk.
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10. Privacy
Your privacy matters to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
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11. Governing Law
These Terms are governed by the laws of the jurisdiction in which La Bohème operates, without regard to conflict of law principles.
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12. Contact
For questions regarding these Terms, please contact us
Returns & Refund Policy
Last updated: December 2025
At La Bohème, fragrance is a personal and sensory experience. For that reason, our return policy is designed to balance care, hygiene, and transparency.
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1. All Sales of Opened Products
Due to the nature of fragrance oils and nebulizing diffusers:
• Opened or used products are non-returnable and non-refundable
• This policy exists for hygiene, safety, and quality assurance reasons
Once a product has been opened, we cannot resell or restock it.
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2. Eligible Returns (Unopened Products Only)
We accept returns only if all of the following conditions are met:
• The item is unused, unopened, and in its original packaging
• The return request is made within 14 days of delivery
• The product shows no signs of use, damage, or alteration
Return authorization is required before sending any item back.
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3. Return Process
To request a return, please contact us
Include:
• Your order number
• The item(s) you wish to return
• The reason for the return
If approved, you will receive return instructions.
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4. Return Shipping
• Return shipping costs are the responsibility of the customer
• Original shipping fees are non-refundable
• We recommend using a tracked shipping method
La Bohème is not responsible for items lost or damaged during return transit.
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5. Damaged or Defective Items
If your order arrives damaged or defective:
• Contact us within 48 hours of delivery
• Provide clear photos of the item and packaging
If approved, we will offer
• A replacement, or
• A refund, at our discretion
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6. Refunds
Once an eligible return is received and inspected:
• Approved refunds will be issued to the original payment method
• Please allow 5–10 business days for processing, depending on your payment provider
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7. Non-Refundable Items
The following are non-refundable:
• Opened or used fragrance oils
• Opened or used diffusers
• Sale or promotional items
• Gift cards (if applicable)
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8. Fragrance Sensitivity Disclaimer
Fragrance perception is subjective and varies from person to person.
Refunds are not issued due to:
• Preference
• Scent strength perception
• Sensitivity or personal reaction
We encourage thoughtful purchasing and reviewing product descriptions before ordering.
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9. Exchanges
At this time, we do not offer direct exchanges.
Approved returns may be refunded, and a new order can be placed separately.
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10. Contact
For all return or refund inquiries, please contact us
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